Accordingly, we do not knowingly collect, use, or disclose data from children under If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.
In such circumstances, we will enter into model contractual clauses as adopted by the European Commission, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities. We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons.
We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement. However, there may be cases where changes to the Privacy Statement may be more significant. In such cases, we will first provide a more prominent notice. Your continued use of the our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement.
If you do not agree to the revised Privacy Statement, please refrain from using our products or services and Contact Us to close any account you may have created. If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: In relation to the use of your personal data for the following purposes: Cookies are small pieces of text used to store information on web browsers.
Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies.
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If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services. Some browsers include the ability to transmit "Do Not Track" signals. We do not process or respond to "Do Not Track" signals. Instead, we adhere to the standards described in our Privacy Statement and this Cookie Statement. Cancel Yes. In an effort to improve the speed of package delivery, our manufacturing facility will be upgraded from Feb 1 to Feb 10, We will resume shipping of all orders on Feb 11, Choose Your Preferred Currency. South African Rand.
FREE U. Track Order. Contact us. Where is my order? Track your order. Other Questions? Want to cancel, modify, or return your order?
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Soufeel - Personalized Jewelry Store Cart 0. Search History. Others Are Searching. Are you sure you want to delete all history? What's Hot. Best Seller. Name Necklaces shop now. Photo Watches shop now. Photo Engraved Collection shop now. Photo Charms shop now.
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Anne Customer Service. Shop policies Last updated on 09 February, Welcome to GracePersonalized!
We're so happy that you are interested in our products. GracePersonalized is a team of passionate individuals specializing in high quality personalized silver jewelry and jewelry from actual handwriting and fingerprints! All our jewelry is made with love and attention to every details. We hope you will enjoy our products as much as we enjoy making them! Returns and exchanges. I gladly accept returns, exchanges and cancellations Contact me within: Send items back within: Request a cancellation within: The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:.
Questions about your order? Please contact me if you have any problems with your order. All our products are customized and made to order so you can return or exchange your order only in cases that you have a problem with the products in terms of sizing, personalization or quality.
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We reserve the rights to accept or refuse the return or exchange requests. Some cases may incur charges. If products are defective broken, discolored, wrong size, wrong request, etc. For all cases of delayed delivery time, we are unable to offer compensation. Refund requests for all orders will not accepted.
Except for Priority Express Mail, postage cost can be claimed. Cancellation of orders are accepted within 12 hours and will be refunded in business days. Order cancellation after 12 hours will not be accepted as order is already processed. For shipping time, please read our policies for more information. For more information about billing please check here: We accept payments with Credit Cards, Paypal and Etsy gift cards.
Buyers in TX will need to pay sales tax. Due to holidays, shipping may have some delays, if you'd like to have your order by a specific date, please contact us. See below for shipping time of different mail types. USPS first class shipping; estimated delivery in business days. USPS priority shipping; estimated delivery in business days. USPS priority express shipping; estimated delivery in business days. However, please be noted that only delivery time for Priority Express Mail is guaranteed.
However, for rush orders, we remove signature confirmation to ensure package is delivered on time. If you do require signature confirmation for express mail, please contact us after you order. Shipping upgrade to DHL Express is recommended. For orders shipped with standard mail, please be noted that we are unable to take responsibility in case of delay, loss or damages if your order is shipped with standard mail.
Though most orders arrives in estimated time frame, it may also depend on the country and its custom. In some rare cases, packages may be hold at custom for up to 7 weeks. Please understand the risk in buying internationally and that we have no control over this. Most orders are delivered without any charges. Please still be aware of any custom charges YOUR shipping country may have. We hope you understand that this varies greatly and we cannot advise further on this. When the package crosses the border, there will be no updates until it's delivered.
Once an order is shipped, USPS takes over the responsibility to deliver that order. For undelivered packages, if transit time exceeds 21 days, the packages can considered as lost. Refunds are not available. Additional policies and FAQs.
Requested personalization details of your order can be found in the listing description. Messages can be sent by clicking the "Contact Shop Owner" button on the shop home page or the check out page; or "Ask A Question" button under the listing title. Please contact us via ETSY only. Our other mail boxes outside Etsy are not monitored. Learn More. Wear your name—or those of people you love—like a badge with these customized silver pendants.
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